We are a growing company in Toronto> driven by our commitment to excellence and customer satisfaction.
This Office Manager position is an exciting opportunity for someone passionate about building a strong foundation and helping the company achieve the next level of growth.
Responsibilities:
•Oversee daily operations of the facility•Manage and supervise staff> including hiring> training> and performance evaluations.
•Optimize customer service and ensure a high level of customer satisfaction.•Handle customer inquiries and complaints.
•Implement and monitor office policies and procedures.
•Manage inventory and ensure the warehouse has adequate stock.
•Coordinate with staff to ensure smooth operations.
•Develop and implement strategies to improve operational efficiency and profitability.
•Ensure the office and warehouse are well-maintained.
•Handle marketing and promotional activities> such as creating quarterly flyers.
•Manage phone systems and handle incoming calls and inquiries.
•Stay updated on industry trends and best practices.
•Perform clerical duties such as filing> data entry> and document management.
•Ensure orders are properly processed and shipped to customers.
•Plan> manage> and attend trade shows and conferences.
Requirements:
•Must fluent in English
•Bachelor degree Strong organizational skills with the ability to multitask and prioritize tasks effectively.
•Excellent communication skills> both written and verbal.
•Proficiency in using office software such as Microsoft Office Suite Word> Excel> PowerPoint.
•Ability to build and supervise a team while providing guidance and support.
•Knowledge of phone systems and other office equipment.
•Detail-oriented with a high level of accuracy in work.
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